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shuttlecock101.com-Aeroplane
shuttlecock101.com
No American Express, please.

Shipping & Returns

Shuttlecock101.com - Best Prices for Aeroplane shuttlecocks and Fast shipping, Guaranteed!

 

Shipping charges?
USPS real time quotes with tracking numbers. You will find the shipping cost very afforable.

Can I check the shipping cost before I place orders?                                    

Yes. The total shipping cost will be displayed before you proceed to check out. After adding the product with the selected quantities to cart, you will see Calculate Shipping & Handling on the shopping cart page. Click on the link and the Calculate Shipping window will pop up. Fill in the state and zip code and then click on the Calculate Shipping button. You will see the real time quote displayed in the same place.

International shipping?
Please
email us (support@shuttlecock101.com) first for all international orders.

Our real time shipping quote tool only applys to domestic delivery in U.S. For international orders, we will check the shipping cost case by case and guide you through the ordering process. You are resposible for all the duties that might occur in your country.

Return Policy

You may return merchandise by mail for replacement or refund in the following manner. Any discrepancies could result in a delay or partial forfeiture of your refund.

Returned item(s) must be shipped back to us within 7 days of receipt to be eligible for a money back guarantee. Your purchase must be returned with shipping pre-paid and must be made in its original unopened packaging. Any opened (boxes or tubes) items will NOT be eligiable for return or refund.

Please email us (rma@shuttlecock101.com) to obtain the proper RMA number, Return & Exchange Form and return address from us.

Then, write down the RMA Number and the item(s) you wish to return on the Return & Exchange Form we email you and state the reason of return.
Please include the following items with your return:

·        Copy of the invoice related to the product purchase

·        Return & Exchange Form

·        Purchaser return address and contact info (phone number or email)

You are resposible for all the return shipping charges.

You should expect to receive your refund (minus shipping charges) within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).